📰 Headline:
Otolo is on the hunt for a passionate Relationship Executive/Coordinator to join our Learning & Development team as we look to our next stages of growth.
Are you a brilliant problem-solver, effective communicator and relationship builder? This role could be for you!
🙌 About Us:
Otolo is the new global community connecting people passionate for hospitality, on a mission to disrupt the way hospitality people develop, connect and grow their careers, with quality blended mentoring, career coaching and e-learning. At the beginning of the Covid-19 pandemic, which has devastated operations, employees and customers of UK and global hospitality businesses, we founded an online mentoring service connecting hospitality students and early career professionals (mentees) with experienced industry leaders (mentors) who have seen, survived and performed in past crises and challenges.
We’ve grown over the last 12 months at great pace! We now have an online platform of 2000 members & 100 mentors offering:
- Community – a place to discuss, meet, inspire & learn with peers;
- Connections – matches with vetted mentors at events, 1 to 1 or group mentoring; &
- Courses – more formal programmes for those looking to achieve accreditation.
And we’re not stopping there! We recently won a significant 2-year UK grant to take our learning programmes, technology, and team to exciting new levels!
If you are an enthusiastic people-person, who can identify with our values and is excited at the prospect of an ambitious role at a mission-focused, well-funded start-up, we want to explore what we can do together!
🧡 Our Values:
- Better Together – we are all about industry collaboration; transparent team working; and building strong networks of people who can help us
- Always learning – we take on new challenges; read around the subject
- Adaptable & gets things done – we have a go at helping out on the big things that matter
- Committed passion – we get the mission; we stick when things are tough
🖥️ A typical day at Otolo might look like:
- Build effective relationships with experienced and talented mentors, assisting them through the onboarding process and continuing to nurture the network of mentors
- Maintaining ongoing communication with mentors, collecting insights and intelligence to drive our mission-forward. You’ll be responsible for ensuring their engagement & loyalty
- Matching mentors and mentees with similar interests and goals
- Handling mentoring scheduling & reporting
- Supporting our learning programmes and systems
🚀 You should apply if:
- You love People – You know how to get the best out of people, through encouragement and motivating
- You’ll be an effective communicator with the ability to inform and influence our future and current relationships
- Your great with dealing with new systems, processes and dealing with logistics – effectively, an organiser!
- You’ll be agile and diverse, ready to roll your sleeve up to a variety of challenges – as a growing start-up, there is always something to explore
- A background in Hospitality, Learning & Development or Mentoring would be helpful
⏭️ Next Steps:
Most of our team are currently working remotely due to COVID-19 however, you will ideally be in a commutable distance to London for face-to-face work once our office reopens, although this won’t be too much (perhaps once a week!)