đź“° Headline:
Otolo is on the hunt for a passionate Community Manager to join our community team as we look to our next stages of growth.
“Building a great community is fundamentally about creating an ecosystem in which people produce meaningful work, are able to thrive, are motivated to keep growing, and can help sustain the future success of the community.” - Jono Bacon
🙌 About Us:
Otolo is the new global community connecting people passionate for hospitality, on a mission to disrupt the way hospitality people develop, connect and grow their careers, with quality blended mentoring, career coaching and e-learning. At the beginning of the Covid-19 pandemic, which has devastated operations, employees and customers of UK and global hospitality businesses, we founded an online mentoring service connecting hospitality students and early career professionals (mentees) with experienced industry leaders (mentors) who have seen, survived and performed in past crises and challenges.
We’ve grown over the last 12 months at great pace! We now have an online platform of 2000 members & 100 mentors offering:
- Community – a place to discuss, meet, inspire & learn with peers;
- Connections – matches with vetted mentors at events, 1 to 1 or group mentoring; &
- Courses – more formal programmes for those looking to achieve accreditation.
And we’re not stopping there! We recently won a significant 2-year UK grant to take our learning programmes, technology, and team to exciting new levels!
If you are an enthusiastic people-person, who can identify with our values and is excited at the prospect of an ambitious role at a mission-focused, well-funded start-up, we want to explore what we can do together!
🧡 Our Values:
- Better Together – we are all about industry collaboration; transparent team working; and building strong networks of people who can help us
- Always learning – we take on new challenges; read around the subject
- Adaptable & gets things done – we have a go at helping out on the big things that matter
- Committed passion – we get the mission; we stick when things are tough
🖥️ A typical day at Otolo might look like:
- You’ll be the heartbeat of our Community – striving to form member connections with everyone you meet
- You’ll manage and set the strategy for Otolo’s community & platform – you're focus will be developing and nurturing the environment that turns our members into true fans
- Build an engaging onboarding and matching experience with the goal of member retention and growth
- Working alongside our Marketing & Content Team to curate a monthly newsletter & events schedule
- Implementing a referral scheme to progress peer-to-peer referrals
- You’ll own B2B participant engagement and account management
🚀 You should apply if:
- You’re a people person – driven by your passion for people, growth and experiences
- You love building engagement and helping people engage, develop and share in online communities’
- You can develop a community strategy, to help grow membership and help members achieve their goals
- You’ll be hands-on – you'll own this space with the support from the wider Otolo Team
- You’ll be inspired by
- You believe hospitality can be better and want to support people in the industry to improve their career opportunities
- You are self-motivated and driving by having an impact and getting tangible results
đź’° Remuneration:
As a growing start-up with an impactful and rewarding mission, we’re able to offer a salary of: £28,000 - £32,000 per annum
âŹď¸Ź Logistics & Next Steps:
Most of our team are currently working remotely due to COVID-19 however, you will ideally be in a commutable distance to London for face-to-face work once our office reopens, although this won’t be too much (perhaps once a week!)